Genesi Services_
We know how to fully integrate technological solutions with value-added services: innovation, costs, scalability and availability.
Genesi
Business
Genesi
Cybersecurity
Genesi
Infrastructure
Genesi
Services
Genesi Professional Audio / Video
Genesi
Consulting
Maintenance and support
We start with an initial survey to study general configurations and verify the conditions in which existing infrastructure is found (equipment and processes) depending on the business objective.
Next, we draft a contract that may include access to our tools online to receive and manage problems and incidents. They are categorized, prioritized and assigned previously stipulated response times, until close.
Given the varying levels of service desired by our customers and their individual requirements, we have developed several service and support options that include remote assistance, on-site technical support or qualified engineer implants.
Managed services
Management of risks and IT security
Server infrastructure, connectivity, backups and storage of applications
Power backups, connectivity redundancy and physical security
Our goal with these options is to have a tangible impact on lowering IT operating costs for our clients and turn a CAPEX into an OPEX, the main advantages of whichinclude tax savings, the elimination of hardware obsolescenceand software and licensing updates. Our goal is to also strengthen the physical and logical security of their IT infrastructure.
Specialized
Consulting
Best-Practice Professionals
We specialize in the corporate and government sectors, where an in-depth analysis and determination of needs, risks and internal control is required and where we have successfully implemented management and design strategies that meet our clients’ specifications.
NOC / SOC
At Genesi Networks, we have developed a methodology that enables us to manage highly complex projects involving processes and actions that help create an internal IT security culture.
Using proprietary NOC services tailored to the infrastructure of our clients and its importance, the services provided by the network operations center guarantee a high availability of hardware, operating systems, software applications and managed communication services.
Our security operations center (SOC) is the most responsive and adaptable on the IT market. Its objective is to optimize services associated with an organization’s security equipment.
Scope:
Backups
Connectivity
Use/performance of processors, devices, HD performance
Router and firewall data, network traffic
VoIP QoS, VPNs, user sessions and authentications
